1. Acceptance of Terms
By accessing and using the Sweet Delivery website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Use of Service
You agree to use our website and services only for lawful purposes and in accordance with these Terms. You must be at least 18 years old to make a purchase on our website.
3. Products and Pricing
- All prices are listed in US Dollars (USD) unless otherwise stated.
- We reserve the right to modify prices at any time without prior notice.
- Product availability is subject to change without notice.
- We make every effort to display product images and descriptions accurately, but slight variations may occur.
4. Orders and Payment
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Payment must be received in full before orders are shipped. We accept major credit cards and other payment methods as displayed at checkout.
5. Shipping and Delivery
- We deliver to all European countries.
- Delivery times vary by destination and are estimates only.
- Shipping costs are calculated at checkout based on destination and order weight.
- We are not responsible for delays caused by customs, weather, or carrier issues.
- Risk of loss passes to you upon delivery to the carrier.
6. Loyalty Points Program
- New customers receive 500 bonus points upon registration.
- Points are earned on qualifying purchases at a rate determined by us.
- Points have no cash value and cannot be transferred.
- We reserve the right to modify or terminate the loyalty program at any time.
- Points expire 12 months after the date they were earned if not redeemed.
7. Returns and Refunds
Due to the perishable nature of our products, returns are accepted only if items arrive damaged or are incorrect. Please contact us within 48 hours of delivery with photos of any damaged items. Refunds will be processed within 5-10 business days.
8. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Sweet Delivery and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Sweet Delivery shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability shall not exceed the amount paid by you for the specific order in question.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website after changes constitutes acceptance of the new Terms.
12. Contact Information
For questions about these Terms, please contact us at:
Sweet Delivery
1247 Sweetwater Blvd, Suite 200
San Francisco, CA 94102, USA
Email: legal@sweetdelivery.com
Phone: +1 (415) 555-0187